Terms of service

Terms and Conditions

Applicable to transactions on this website. Does not apply to purchases made in crowdfunding campaigns.

Identification of the owner and general information

MTT is the trade name of the company SHADOWSTORY LDA. These Terms and Conditions regulate access and use of the website www.merinotraveltech.com (hereinafter, the Website) property of SHADOWSTORY LDA. (hereinafter, SHADOWSTORY) with NIF: 516989405 registered office at Rua de Monsanto, Number 512, 2H, Porto 4250-288 Porto, as well as the services and products offered by SHADOWSTORY LDA. on their website.

Icdul articles on this website are subject to these terms and conditions. By visiting the website or using the website's services or applications, the user accepts these Terms and Conditions.

User registration will not be required to access the Website. However, to contract any of the services offered by SHADOWSTORY LDA. Registration by the User and acceptance of these conditions will be required before formalizing the payment.

Through the website, SHADOWSTORY offers users jackets, coats, sweatshirts, pants, t-shirts, polo shirts and shoes from the MTT Merino Travel Techwear brand. These SHADOWSTORY LDA. The terms and conditions described below define the rights and obligations of SHADOWSTORY LDA. and Users within the framework of the Website. These are the only Terms and Conditions applicable to the use of the Website (without prejudice to the fact that certain services may have particular conditions) and to the contracting of orders through the Website and replace any other conditions, unless previously agreed in writing. . between SHADOWSTORY SL and the User.

User data

To purchase the products offered through the Website, it will be necessary for the User to register through the registration form available on the Website.

The User will be responsible for maintaining the confidentiality of the data and information provided and for restricting access to their computer and access codes to avoid possible unauthorized uses.

In the event that the User has reason to believe that their data has been made known to a third party, or if it has been used in an unauthorized manner, or is likely to be used, they must notify this. situation to SHADOWSTORY immediately.

The User must verify that their data is correct and complete and inform SHADOWSTORY when there is any variation and/or modification in the information provided in the purchasing process.

Orders and conditions of sale

The services and products offered through the SHADOWSTORY website are intended for the purchase by users of MTT Merino Travel Techwear brand products.

In order to place an order for Icdul Articles, the user must be over 18 years of age.

From the website www.merinotraveltech.com, SHADOWSTORY will ship orders anywhere in the world.

To place orders through the Website, the User must provide a series of data prior to contracting, through the purchase form, and which will be necessary to manage their purchase order.

Price, payment method and discount codes

Once the data in the form has been completed, the user must proceed to pay for the order through the payment method specified on the Website.

Once payment has been made, the User will receive an order confirmation email, which will include a summary of the items purchased, the requested shipping method and the destination address.

If at the time of payment there is any incident that prevents payment, the user will receive an automatic payment error message and their order will not be processed until the payment process is completed successfully.

The prices of the services may be expressed in Euros (€) or Dollars ($), including taxes and management and shipping costs, the amount of which will be indicated at the time of the final confirmation of each order. You can even see the price in your own currency, through a third-party app and technology.

All prices shown are final prices, the Value Added Tax (VAT) being expressly included, without prejudice to the fact that the user will have disaggregated information on the price of the product at all times. In the case of the Canary Islands, VAT will be excluded when paying for the order.

SHADOWSTORY may translate these Terms and Conditions, its Privacy Policy or any other operating standard, policy or procedure that may be published on the Website. The English version will prevail in case of conflict.

Supplier ethical policy

As a prestigious and reliable company, committed to the goal of providing high quality products to its customers, SHADOWSTORY recognizes its obligation to ensure that suppliers act ethically. We expect our suppliers to consistently provide an environment that protects the health and safety of employees, as well as their basic human rights. All suppliers must comply with their national labor laws and regulations, in particular with respect to the following:

- Minimum age to work
- Free choice employment
- Free choice employment
- Freedom of association and right to collective bargaining.
- Absence of discrimination
- Absence of painful or inhumane treatment
- Working hours
- Salaries
- Labor conditions

SHADOWSTORY never knowingly procures supplies from countries that violate the aforementioned principles. We also expect our suppliers to transfer these principles to dealing with their own suppliers. Due to the sometimes complex nature of our suppliers' supply chain, it is not always possible to monitor and control the conditions of each individual involved in the production of our products. However, as SHADOWSTORY to grow, it recognizes the importance of taking the initiative and doing everything possible to defend the rights of the people involved in the manufacture of its products.

Applicable Law and Jurisdiction

These Terms and Conditions are subject to Spanish law. The parties, in accordance with Royal Legislative Decree 1/2007, of November 16, which approves the consolidated text of the General Law for the Defense of Consumers and Users and other complementary laws, submit to the Courts and Tribunals of the user's place of residence.

Likewise, by virtue of the provisions of Regulation (EU) No 524/2013 of the European Parliament and of the Council, of May 21, 2013, regarding the resolution of online consumer disputes, SHADOWSTORY informs you that In the event of a dispute, the User residing in the European Union may resort to the "Online Platform for Conflict Resolution" developed by the European Commission, in order to try to resolve extrajudicially any dispute arising from the provision of services by of the European Union.

To access the "Online Platform for Conflict Resolution" you can do so through the following link: http://ec.europa.eu/consumers/odr/. In any case, SHADOWSTORY notifies the User that it has a Claim Form through which they can make any complaint or claim in relation to the services provided by SHADOWSTORY.